Investing in and developing human capital can increase loyalty, productivity and reduce turnover. Do you know what your employees or clients really want and need?CONTACT ME
There are ways to improve the customer experience that leads to increase revenue and profits. Yet, change and compeition makes it a little more difficult to achieve your goals.CONTACT ME
Being average isn’t good enough anymore! You need to excel in the areas that are important but do you know what they are and how to effectively use them?CONTACT ME
How Can I Help You?
I believe I can have the greatest impact for you in the following areas! If you do not see what you need reach out to me and lets talk.
ACCOUNT & CUSTOMER SUCCESS MANAGEMENT
Relationship builder who develops friendly, candid and trusting relationships fast reducing customer churn, increasing service or product usage and maintaining 92% retention rate!
PROGRAM/PROJECT ASSESSMENT & MANAGEMENT
Can quickly assess any environment or situation, identify root cause, and develop a plan to improve outcomes, customer experience, and successfully avoid or handle potential obstacles while exceeding goals.
PUBLIC SPEAKING, TRAINING & WORKFORCE DEVELOPMENT
Possess a high level of energy, enthusiasm and a dynamic personality that captures the attention of people while using engaging and relevant content to maintain interest.
MARKETING & COLLATERAL DEVELOPMENT
Knowledgeable in a variety of online and offline marketing methods that can help you get results. The key is to thoroughly develop your Customer Persona first!
I cannot begin to list all that I have done to help people improve their lives and businesses to increase revenue and profits. Below is just a very small sample of what I do!
Over the past 13-years, I have helped over 120,000 individuals and businesses to achieve their goals. Below are a few testimonials.
Shawn, you and Rich were a great partnership. I learned so much from you guys. Hence, why I am still in business 11-years later. Thank you!
Shawn, your insights and training provided me with the tools to leave my full time job in 9-months and here I am 12-years later going strong. Thanks man!
Shawn, you helped me to achieve success in ways I never imagined and help me to grow my team and income. Thank you for your training, guidance and support. I still use what you taught me!
Complete the form below to contact me, request a consultation, and to submit any questions, comments, suggestions or testimonials. Look forward to hearing from you.